Behind the Scenes: Meet the Jefferson Auto Service Team

The People Who Keep You Safely on the Road

When you drop your car off at Jefferson Auto Service, you’re not just handing your keys to a technician—you’re trusting your safety, your time, and your investment to a team that takes that responsibility seriously.

That’s why, this month, we’re pulling back the curtain and inviting you to get to know the faces behind the wrench. Because we’re more than just a repair shop—we’re a local, family-rooted business filled with hardworking, skilled professionals who genuinely care about doing right by our customers.

Here’s a look at some of the incredible people who make Jefferson Auto Service what it is.

🔧 Kenneth – Owner & Lead Technician

If you’ve been to our Harrison Township location, there’s a good chance you’ve met Ken. With decades of dealership and high-tech diagnostic experience under his belt, Kenneth brings top-tier skill and a calm, respectful approach to both vehicle repair and team leadership.

He bought Jefferson Auto Service with one goal: to create a shop where customers are treated like real people and employees are treated like family. Mission accomplished.

“I believe in doing the job right, being honest, and standing behind every repair. That’s how trust is built—and that’s what this business is all about.”
– Kenneth

👩‍🔧 Kylie – Service Advisor & Community Champion

Kylie is often the first friendly voice you hear when you call us, and she’s a big part of what makes our customer service shine. She keeps the shop running smoothly, helps walk customers through what their cars need (and why), and always brings a sense of humor and heart to the job.

She’s also deeply involved in local events and giving back—from fishing derbies to bike parades.

“This isn’t just where I work—it’s where I live, shop, and raise my family. I want every customer to feel like they’re being looked out for, because they are.”
– Kylie

🛠️ Our Techs – Trained, Trusted, and Always Learning

Behind every repair is a technician who takes pride in their work—and we’re proud of the team we’ve built across our Harrison Township, Clinton Township, and Shelby Township locations.

Our techs are:

• ASE-certified and constantly learning
  
• Skilled in diagnostics, electrical, and engine work
  
• Committed to clear communication and honest assessments
  
• Trained on the latest tools and inspection technology

Whether they’re rebuilding a transmission or replacing a battery, our techs approach every job with precision, respect, and professionalism.

💬 Why It Matters

We know dropping your vehicle off for repairs isn’t always fun. That’s why we work hard to make it feel different here.

• You’ll always be treated with respect
  
• You’ll get transparent, straightforward advice
  
• You’ll never be upsold on things you don’t need
  
• You’ll be supporting a local business that supports you back

At Jefferson Auto Service, we’re proud of the team we’ve built, and we’re even prouder of the relationships we’ve built with drivers and families all over Macomb County.

Stop By and Say Hello

Need maintenance or repairs this month? We’d love to see you—and now that you know a little more about the team, we hope you’ll feel even more confident bringing your vehicle to us.

📍 Visit us in Harrison Twp, Clinton Twp, or Shelby Twp
📞 Call or book online—real people, real help
🛠️ Jefferson Auto Service: Where respect, reliability, and real skill come standard.